SHIPPING POLICY

We provide FREE shipping throughout Thailand. All of our shipping methods can be seen during the checkout process prior to placing your final order. We also provide a messenger service within Bangkok and an express shipment to your destinations throughout Thailand (Chiang Mai, Phu Ket, Pattaya,. etc). Please simply let us know the date of your arrival. We proudly serve our products at your hotel.

 

If you live outside Thailand, please order from our "International Collection". The international shipping rates displayed are reflective of shipping and handling.

Our products are enclosed in all glass vessels, and are quite heavy. We take every measure to safely package our ingredients to your doorstop to ensure safe arrival. You will receive a confirmation email when your order has shipped with tracking information.

**If you want to ship your products to different address from your PayPal, please provide your shipping address in "Add a note" section at your checkout page. You can also use "Live Chat" to communicate with us during your purchase. 

**Due to airlines' regulation, room sprays and aroma diffusers cannot be shipped internationally since they are liquid items exceeded 100ml.

RETURN & EXCHANGE POLICY

Due to the nature of our products, returns cannot be accepted once they are opened. If you are unsure about a product, you may want to order small samples to be shipped with your other products. We want you to be completely satisfied with your order, so if the product does not meet your expectations, please contact us!