Customer service is our number one goal. If you are experiencing any issues at all, we want to make it right! 
The best + fastest way to reach us is by email:

Official LINE: @siamcandles

Our customer service is available in 5 languages, English, Thai, Japanese, Chinese, and Korean.


We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.


Are you interested in carrying Siam Candles at your boutique, spa, salon, flower shops, or other retail endeavour. Please email us at or follow this link to apply

For Thai customers, please kindly text us via Official LINE: @siamcandles

Tell us about you and your store and we will have someone from our sales team get in touch with you.


- Credit / Debit Cards

- Alipay and WeChat Pay

- Local Thai Bank Tranfer (Thai Residents Only): KBank/ SCB /PromtPay

We accept PayPal payment (either through your PayPal account or eCheck credit card payment on PayPal). If you have a PayPal account, please proceed your payment through your account.
If not, you can also pay with your credit card on PayPal. We will be immediately informed about each payment. 

For Chinese customers, we also accept Alipay and WeChat Pay. Please contact us via or LINE: @siamcandles

For local Thai customers, simply and securely proceed your payment via KBank , SCB, or PromtPay.